The POS Built for Laundromats
Wash & fold by weight, bag tags, machine maintenance, staff accountability, and online ordering — the laundromat management software built for how you actually run your store.
Running a laundromat is a business of small margins and constant motion — pounds of wash & fold, machines cycling all day, staff on the floor, and customers who expect their laundry ready on time. Generic point-of-sale systems weren't built for any of it. Gorilla POS is laundromat POS software designed from the ground up for wash & fold pricing, bag tags, machine maintenance, and the day-to-day reality of running one store or twenty.
Where most laundromat point of sale tools stop at ringing up an order, Gorilla POS ties together your counter, your floor, your machines, and your back office. It's the laundromat management software that replaces the spreadsheet on the wall, the paper tickets in the bin, and the guess about whether the closing checklist actually got done.
The numbers don't lie
Small inefficiencies add up fast in a laundromat.
200–400 lbs
of laundry processed per day at the average laundromat.
$200–400/mo
lost to manual weight-entry errors for a typical operator.
67%
of laundromat customers would use online ordering if it were available.
$50–100/day
in lost revenue per broken machine that goes unnoticed.
How Gorilla POS works for laundromats
From drop-off to pickup, every order flows through one system.
- 1
Customer drops off laundry
Staff scans a bag tag and enters the weight from the scale, and the system calculates the price automatically. No math, no errors.
- 2
Order moves through your workflow
Walk-in, drop-off, online pickup, or delivery — every order type is tracked in real time. Staff always know what's next.
- 3
Customer gets notified
An automatic SMS goes out when the order is ready: “Your laundry is ready at Sunshine Laundromat! Pick up by 8PM.”
- 4
Customer pays and picks up
Card, cash, or pay online via a link. Loyalty points are added automatically, and a receipt prints in seconds.
- 5
You see everything in one place
Revenue, orders, machine status, and staff performance — all in your daily digest email every morning.
Built specifically for laundromats
Wash & Fold by Weight
Unlike generic POS systems that charge by item, Gorilla POS is built for weight-based pricing. Connect a USB scale and the weight auto-populates — no manual entry, no disputes, no lost revenue.
Bag Tag Printing
Every order gets a unique barcode tag. Scan it to pull up the order instantly. No more paper tickets getting lost, and no more “which bag is whose?” chaos at the counter.
Machine Tracking
Track every washer and dryer in your store. When a machine breaks, log a repair ticket in seconds and see which machines have been down the longest. Never lose revenue to an unknown broken machine again.
Online Ordering Portal
Your own branded ordering page (yourstore.gorillapos.com). Customers schedule a pickup, enter their services, and pay online — so you wake up to orders already in your queue.
Customer Loyalty
Automatic points on every order — customers earn 1 point per dollar and redeem for discounts. Repeat customers spend 67% more than new ones, and a loyalty program makes it happen automatically.
Multi-Location Management
Own 3 laundromats? 10? See all locations from one dashboard, transfer inventory between stores, and compare performance across locations. District managers see only their own locations.
How Gorilla POS compares
More included than other laundromat POS systems — for less.
| Feature | Gorilla POS | Other laundromat POS |
|---|---|---|
| Wash & fold by weight | ✓ | ✓ |
| Bag tag printing | ✓ | ✓ |
| Machine tracking | ✓ | ✕ |
| Staff task management | ✓ | ✕ |
| Before/after photos | ✓ | ✕ |
| Online ordering | ✓ | ✓ |
| Starting price | $49/loc | $49–100/loc |
| No processing markup | ✓ | ✕ |
| Equipment repair tracking | ✓ | ✕ |
| Daily digest email | ✓ | ✕ |
See full plan details on our pricing page.
What laundromat owners say
“Finally a POS that actually understands laundromats. The wash & fold by weight and bag tag system is exactly what we needed.”
“The maintenance tracking alone saved us thousands. We caught a machine that had been offline for months that we didn't even know about.”
“Gorilla Tasks transformed how my team runs the floor. Everyone knows what to do every shift, and I can see proof with photos.”
Gorilla POS by the numbers
500+
machines tracked across customer locations.
8
locations managed from a single dashboard.
$0
in manual weight-entry errors with scale integration.
1–2 days
typical setup and staff onboarding time.
Common questions from laundromat owners
Does it work with my existing scale?+
Gorilla POS works with USB-connected scales including the FB-w2424 and other NTEP-certified floor scales. Manual weight entry is always available as a backup.
Can I run multiple locations?+
Yes — each location is managed independently but visible from one dashboard. It's perfect for operators with 2 to 20+ locations, and district managers can be limited to just their locations.
Does it replace my current laundromat POS?+
Yes. Gorilla POS does everything specialized laundromat POS systems do, plus staff task management, machine maintenance tracking, and equipment repair tickets — features most of those platforms don't offer.
How does online ordering work?+
You get a branded ordering page (yourstore.gorillapos.com). Customers visit, pick services, schedule a pickup time, and pay online. Orders appear in your POS automatically.
What happens if I have a machine issue?+
Log a repair ticket directly in Gorilla. Assign it to a technician, track parts ordered, and mark it resolved when fixed. You'll also get AI-generated maintenance schedules based on your equipment manuals.
How long does setup take?+
Most laundromats are up and running within 1–2 days. We help you add your machines, configure your services and pricing, and train your staff. Our onboarding team guides you through every step.
Explore other solutions
Recommended plan
Complete — $149/mo
Book a demo, or start on your own — no long-term contracts.